Frequently asked questions

Everything about QR cards, downloads and selling.

How do I buy a song?

Buy a QR access card from the artist or one of their sellers. Enter the card number on the home page, then redeem it with the registered phone number and the code under the scratch area.

How long can I download?

For 3 days (72 hours) after redeeming. Files you already downloaded are yours to keep forever.

I'm an artist — how do I start selling?

Create an account, order your IBO license ($10 for 1 year), upload a song, start your free first 90-day campaign and print your QR cards. Renewal costs $5 for 90 days.

Does ZiqNote take a commission on my sales?

No. You keep 100% of your sales. The platform earns from licenses and campaigns, never from your sales.

My card number is not recognized.

Check the number printed on your card and try again. If it still fails, use “Report a problem” on the redeem page.

How do I pay for the license or a campaign?

By mobile money or cash. Our team reaches out on WhatsApp and confirms your payment manually.